Collections Associate

The Momentus Capital branded family of organizations - which includes Capital Impact Partners, CDC Small Business Finance, and Ventures Lending Technologies - is transforming how capital and investments flow into communities to provide people access to the capital and opportunities they deserve. We are working to reinvent traditional financial systems that have failed to address systemic issues of inequality, economic empowerment, and the widening racial wealth gap by offering a continuum of financial, knowledge, and social capital to help local leaders build inclusive and equitable communities and create generational wealth. This includes a comprehensive package of loan products, impact investment opportunities, training and business advising programs, and technology services that advance locally-led solutions. Our suite of products and services, experience, and scope will foster equitable job creation, wealth building, and economic mobility.

Position Summary

The Collections Associate will be responsible for contacting past due borrowers and collect delinquent amounts due, Automatic Debit (ACH) changes, send default letters and handle general inquiries. The ideal candidate will possess project management skills, effective communication skills (written and verbal), and excellent customer service skills including consistent communication and follow up with both internal and external stakeholders. The Associate will report to the VP of Loan Servicing and this is a hybrid position based out of the San Diego office.

Essential Responsibilities

·       Contact borrowers who are past due and collect past due funds.

·       Send default letters.

·       Refer seriously past due Borrowers to Vice President Risk Management and/or Sr. Portfolio Officer/Team Lead for assignment to Liquidation Analysts.

·       Initiate and coordinate automatic debit additions and changes with Borrowers through e-Trans and with the Central Servicing Agent (CSA).

·       Track and update post debenture purchase Loan/Note Modifications.

·       Track and update post debenture purchase Offers in Compromise.

·       Assist in the coordination of deferments.

·       Track and correspond with Borrowers, Obligors, and Guarantors regarding delinquent property taxes on assigned loans.

·       Coordinate with Servicing to resolve issues when possible.

·       Answer general servicing questions.

·       Order site visits through site visit vendor.

·       Train employees of job functions.

·       Ensure relevant Notes are entered in Ventures+, as well as various tabs updated.

·       Upload pertinent documents to Ventures/BMI. 

Requirements

·       Bachelor’s degree and/or equivalent experience. Education level will be considered on a holistic basis considering both education and work experience

·       A minimum of 3 years direct collections experience is required. Experience in collection of small business loans is preferred

·       Proficiency with MS Office applications; Advanced Excel skills

·       Ability to prioritize, multi-task, and remain organized

·       Strong written and verbal communication skills

Benefits

The hourly rate for this position is $24.53 - $30.29 and is eligible for an annual incentive/commission plan.

 This is a hybrid role based in San Diego, CA.

All employees must be legally authorized to work in the United States. The Company will not sponsor applicants for work visas.

EEO: Momentus Capital is an equal opportunity employer committed to a diverse work force; and, as such, is fully committed to providing employment for qualified individuals, free from discrimination on the basis of race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, pregnancy, childbirth or related medical conditions, or any other protected characteristic established by applicable law.