Client Support Intern
Ytviews Online Media LLC
N/Acalifornia
Job Details
Other
Full Job Description
· Assist client inquiries and resolving issues in a timely and professional manner.
· Maintain a thorough understanding of our services to provide accurate information to clients.
· Collaborate with cross-functional teams to address client needs and ensure a seamless client experience.
· Document client interactions and feedback to assist in improving our services.
· Participate in training and development opportunities to enhance client support skills.
· Contribute to the development of client support resources, such as FAQs and knowledge base articles.
Requirements
· Strong communication skills, both written and verbal.
· Excellent problem-solving and critical-thinking abilities.
· Customer-focused mindset with a genuine desire to help clients.
· Proficiency in English is a plus.
Benefits
Completion Cerrtificate
Letter of Recommendation