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ClearFuze - IT Engineer

Widger Talent LLC

Santa Monica, california


Job Details

Full-time


Full Job Description

Candidates, please note the logistics of this job before applying!

  • You must be willing to travel as-needed to client sites around Los Angeles. To do this, you must have your own vehicle.
  • On days you are NOT at Client Sites, you will work at the ClearFuze Offices in Santa Monica.

If this structure works for you, please read on!

Join ClearFuze, a fast-growing Managed Services Provider in Los Angeles focused on the SMB market where employees love technology, are self-motivated and like to help people solve their IT problems. Joining our team enables our team members to grow and continue to progress in their careers. We're seeking a remarkable Implementation Engineer to join our team. They will be responsible for contributing to the design and function of end-to-end IT solutions for both existing and new clients.

The IT Engineer will routinely visit client sites, serving as both the face of ClearFuze and a subject matter expert in IT services. They should have prior expertise in new software implementations and email migrations for a variety of IT clients.

Responsibilities:

  • Act as technical subject matter expert in all technology offerings across the professional and managed services catalog.
  • Work closely with the client, internal sales team and the internal operations teams through the entire process from discovery through implementation.
  • Evaluate current network systems; recommend changes in hardware, maintenance, and configuration standards
  • Track project progress and costs through regular monitoring, coordination and problem solving
  • Plan, direct, and coordinate efforts of technical project team
  • Implement technology solutions, systems, and services
  • Maintain active communication with client POC and internal teams regarding project milestones, schedules, and issues as they arise
  • Maintain knowledge of current industry standard operating systems and major software including SaaS applications
  • Maintains in-depth up-to-date knowledge of standards, guidelines, industry trends, and best practices for the networking discipline, including LAN, WAN, and Wireless


Requirements


  • Microsoft Operating Systems – All desktop and server versions
  • Apple Operating Systems – All desktop and mobile versions
  • Strong working knowledge major cloud platforms
  • Data Backup and Recovery, Data Replication, Data Archival
  • Networking – TCP/IP, Routing Protocols, DCHP, VLANS, VPN, DNS, SD-WAN Firewall Technologies – Fortinet, Palo Alto, SonicWALL
  • Microsoft Platform Systems – Active Directory, IIS, Exchange, SQL, SharePoint, RDS/Terminal Services and SCCM
  • SaaS applications – Office 365, Google Workspace, Box, Drop Box, Egnyte, others
  • ·4-year bachelor’s degree and a minimum of 2 years of experience OR PMP certification and at least 4 years of IT experience
  • Understanding of project impact on business processes and function
  • Experience in an MSP environment preferred
  • Previous experience with supporting multiple external clients
  • Possess or working towards certifications such as: VMWare, MCSA/MSCE, Project+, Network+, A+

Benefits

Full benefits + PTO

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