Case Manager | Youth

The April Parker Foundation, a 501(c)3 community-based non-profit organization, is seeking a Program Coordinator to join our team. As a Program Coordinator, you will play a crucial role in helping uplift underserved communities through culturally relevant and highly supportive services. Our foundation focuses on empowering children, families, and communities by providing culturally engaging programs that promote security, stability, and well-being. By joining us, you will have the opportunity to make a meaningful impact on individuals' lives and contribute to the overall empowerment of the community.

Responsibilities

The APWorks Futures First Case Manager (youth) will identify, screen, and assist Youths and Entrepreneurs with educational initiatives aimed at providing social-emotional support and workforce pathways for persons within the City of Long Beach.

This person will work in collaboration with the APWorks Program Manager and the APWorks Program Coordinator to conduct community-linked youth outreach and execute marketing plan, outlining specific engagement of high-need populations, and residents of priority communities (e.g., Cambodia Town, Coolidge, Ramona Park, Washington, and West Long Beach).

One of the core roles of the APWorks Futures First Case Manager (youth) is to create new training presentations and implement the right development tools with a core focus on Special Education Instructional Aid and Behavioral Aid for students and adults with Developmental disabilities while improving the existing materials from the NFTE program.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Training Material: Work alongside the APWorks Program Manager to create “Best in Class” Development Tools.
• Outreach: Implement community-linked youth outreach and marketing plan, outlining specific engagement of high-need populations, and residents of priority communities.
• Eligibility Screening: Confirm out-of-school and out-of-work status.
• Communication with Retreat Team: Maintain effective communication with the retreat team.

• Wellness Activities: Host weekly or biweekly wellness activities, workshops, or events to foster a supportive and engaging environment for the opportunity youth.
• Co-Case Management Meetings: Attend a 30–60-minute co-case management meeting on a weekly basis to discuss progress, challenges, and strategies for enhancing program effectiveness with the care team which includes Economic Development Department and Health Department
• Program Meetings: Attend a weekly one-hour program meeting with the two City departments to collectively discuss ongoing program deliverables, timelines, learnings, and overall partnership of the three entities.
• Information Sessions: Organize information sessions to actively reach out to potential opportunity youth and provide them with details about the program's benefits and offerings.
• Tracking & Evaluations: Work with the program’s third-party evaluator to track data on program’s Opportunity Youth.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Masters, Secondary Education; Literacy and Language Arts (preferred)

• Bachelor of Arts, Communication Studies; Minor: Sociology
• A minimum of two years of related experience OR
• Ability to understand the characteristics of a wide range of intellectual disabilities.
• Personal and professional experience with mindfulness or meditation work is preferred.
• Possesses excellent interpersonal skills and the ability to handle emotionally charged situations.

• Ability to effectively communicate with external community partners, and clients verbally and in written correspondence.
• Technical proficiency with Unite Us platform.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Work involves exerting up to 20 pounds of force occasionally and/or a negligible amount of force constantly to move objects. The use of arm and/or leg controls requires exertion of force greater than that for Sedentary Work and the worker sits most of the time, the job is rated for light work.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and perform any other job-related duties requested by anyone authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

• Develop and implement culturally relevant programs and services to meet the needs of underserved communities
• Coordinate program outreach efforts to increase community participation and engagement
• Collaborate with community partners to leverage resources and build strong relationships
• Conduct regular needs assessments to identify gaps in services and potential program enhancements
• Monitor program outcomes and evaluate effectiveness to ensure continuous improvement
• Manage program budgets and ensure financial stewardship according to the foundation's guidelines
• Supervise and support program staff, including recruitment, training, and performance evaluations

Requirements

• Bachelor's degree in a related field (social work, non-profit management, etc.)
• Previous experience in program coordination or related roles within the non-profit sector.
• Strong organizational skills with the ability to multitask and prioritize competing demands.
• Excellent communication and interpersonal skills, with the ability to build relationships with diverse stakeholders.
• Knowledge of community resources and programs that support underserved populations.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Demonstrated commitment to the organization's mission and values.
• Flexibility to work evenings and weekends as needed for program activities and events.

Benefits

• QSEHRA (Qualified Small Employer Health Reimbursement Arrangement): Our competitive healthcare package includes coverage for medical, vision, dental, and prescription expenses, with reimbursement options tailored to your needs.

• 401(k) Retirement Plan by Guideline: Secure your financial future with our 401(k) retirement plan, managed by Guideline, offering convenient investment options and employer contributions.
• Generous Paid Time Off: Enjoy a healthy work-life balance with our generous paid time off policy, including vacation days, personal days, and mental health time off to prioritize your well-being.
• Annual Shutdown: Embrace the holiday spirit and spend quality time with your loved ones during our annual shutdown period from December 24th to December 27th, with paid time off.
• Paid Holidays: Celebrate and recharge with 12 paid holidays throughout the year, including all 11 federal holidays, to enjoy special moments with family and friends.
• Sick Leave: Take care of yourself when you're under the weather with paid sick leave to ensure you can rest and recover without worrying about lost income.
• Bereavement Leave: Receive compassionate support during difficult times with bereavement leave to attend to the needs of yourself and your family following the loss of a loved one.
• Paid Family Leave: Prioritize your family's well-being with paid family leave benefits to support the joys and responsibilities of parenthood, caregiving, or family emergencies.