Case Manager II | Enhanced Case Management (ECM)

Position Summary

The Case Manager | Enhanced Case Management (ECM) will provide comprehensive case management services to individuals and families, focusing on enhancing their access to necessary resources and support. As a Case Manager, you will work closely with clients to conduct assessments, develop care plans, and provide ongoing support and advocacy. You will collaborate with community partners and agencies to coordinate services and referrals, ensuring the holistic well-being of clients.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Conduct comprehensive assessments to identify clients' needs and resources
• Collaborate with clients to develop and implement individualized care plans
• Provide ongoing case management support, including regular check-ins, goal setting, and progress monitoring
• Assist clients in accessing and navigating community resources and services
• Advocate for clients' rights and needs within the community
• Coordinate with community partners and agencies to ensure coordinated and holistic care
• Maintain accurate and up-to-date documentation of client interactions and service provision
• Participate in team meetings, trainings, and professional development activities

Requirements

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Bachelor's degree in social work, psychology, or a related field
• Minimum of two years of experience in case management or a related field
• Experience with enhanced case management models is preferred
• Knowledge of community resources and services in the area
• Strong communication and interpersonal skills
• Ability to build rapport and establish trusting relationships with clients
• Excellent organizational and time-management skills
• Proficiency in using case management software and computer applications
• Cultural competence and sensitivity to the needs of diverse populations

Benefits

• QSEHRA (Qualified Small Employer Health Reimbursement Arrangement): Our competitive healthcare package includes coverage for medical, vision, dental, and prescription expenses, with reimbursement options tailored to your needs.

• 401(k) Retirement Plan by Guideline: Secure your financial future with our 401(k) retirement plan, managed by Guideline, offering convenient investment options and employer contributions.
• Generous Paid Time Off: Enjoy a healthy work-life balance with our generous paid time off policy, including vacation days, personal days, and mental health time off to prioritize your well-being.
• Annual Shutdown: Embrace the holiday spirit and spend quality time with your loved ones during our annual shutdown period from December 24th to December 27th, with paid time off.
• Paid Holidays: Celebrate and recharge with 12 paid holidays throughout the year, including all 11 federal holidays, to enjoy special moments with family and friends.
• Sick Leave: Take care of yourself when you're under the weather with paid sick leave to ensure you can rest and recover without worrying about lost income.
• Bereavement Leave: Receive compassionate support during difficult times with bereavement leave to attend to the needs of yourself and your family following the loss of a loved one.
• Paid Family Leave: Prioritize your family's well-being with paid family leave benefits to support the joys and responsibilities of parenthood, caregiving, or family emergencies.

Hourly Salary Range: $21.15-$35.67