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Business Office Support Clerk

Northern California Behavioral Health System

Santa Rosa, california


Job Details

Full-time

6/10/2024


Full Job Description

POSITION TITLE: Business Office Support Clerk

REPORTS TO (TITLE): Business Office Director

Pay: $23-$25/hour

DESCRIPTION OF POSITION:                   

The Business Office Support Clerk will provide a positive, responsive environment for receiving internal and external customers.  Responsibilities include providing general office support with a variety of clerical activities and related tasks. Primary duties are mail distribution, flow of correspondence, scanning and indexing documents into our electronic filing system, as well as additional clerical duties.

 

KEY RESPONSIBILITIES:

·         Facilitates the flow of organization information.

·         Provides back-up clerical support to the Business Office Team members such as photocopying, faxing, scanning, filing, and collating.

·         Performs related duties, as requested.

·         Upholds the Organization's ethics and customer service standards.

Requirements

Knowledge and Experience:

·         High school diploma or equivalent required.

·         Current NCI equivalent as approved by the Chief Nursing Officer (or obtained within the first 30 days of hire).

·         Experience in healthcare or related field preferred.

·         Bilingual English/Spanish a plus.

Skills and Abilities:

·         Maintains confidentiality of patients at all times.

·         Ability to communicate effectively with both customers and staff members.

·         Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds.

·         Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint) preferred

·         Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines.

·         Strong written and verbal communication skills.

·         Strong interpersonal skills.  Ability to work with people with a variety of background and educational levels.

·         Ability to work independently and as part of a team.

·         Good judgment, problem solving and decision-making skills.

·         Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others.

·         Ability to work in a fast-paced, expanding organization.

Physical Requirements:  

While performing the duties of this job, this position is frequently required to do the following: 

·         Use standard office equipment and access, input, and retrieve information from a computer.   Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time. 

·         Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population. 

·         Give and follow verbal and written instructions with attention to detail and accuracy. 

·         Vision: see details of objects at close range.

·         Coordinate multiple tasks simultaneously. 

·         Reach forward, up, down, and to the side. 

·         Typing, data entry (finger dexterity).

·         Sit for an extended period of time throughout the day.

·         Read forms and/or computer screen.

·         Lift up to ten (10) pounds.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development

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