Business Process Improvement Analyst, Compliance

At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300 million people access information about the currencies that matter to them and over 225,000 people used us to send money overseas. 

We are proud to be part of Euronet Worldwide (Nasdaq: EEFT), a global leader in processing secure electronic financial transactions. Under their Money Transfer division, Xe and Ria Money Transfer have been brought together to help establish the third largest money transfer business in the world. 

Our principles   

• AMBITION - We dream big, try things out and always ask “why not?” and “what if?” We’re ambitious in our thinking and our delivery 
• RESPONSIBILITY - We get involved, bring our perspective and are always open to new ideas. We take personal responsibility 
• COMMUNITY - We value a sense of belonging, trusting each other and encouraging authenticity. We contribute to our community 

What you’ll do

• Identify key optimisation areas to improve processes and the user experience to gain efficiencies and reduce customer friction
• Implementation of new Compliance systems that directly assist with Xe’s move towards a global operating model and to help increase operational efficiency
• Act as key point of contact for business and compliance teams to support both the compliance and business strategy
• Managing systems and controls, sample testing and adjusting rulesets across all the compliance operations systems to ensure regulatory requirements are met, operational efficiency is maintained and to detect, prevent and deter financial crime
• Develop and implement operational processes and procedures in line with group or local policies
• Continuously reviewing and updating processes and procedures in line with regulatory and business change and manage roll out accordingly
• Ensure Compliance Operations Team members are adequately trained enabling them to work within the financial crime environment including but not limited to AML, Counter Terrorist Financing, Financial Sanctions, Anti-Fraud etc.
• Create a customer-focused culture that has a clear understanding of risk and an innovative can-do mindset that achieves both the regulatory objectives and a good customer experience
• Maintain high levels of performance at all times including situations with challenging timeframes and complex situations and scenarios
• Identify and escalate emerging issues or concerns with the ability to manage issues from identification to resolution

Requirements

Who you are:

• A minimum of 3 years’ experience within a FX/Payments industry or within a similar regulated organisation
• A demonstrable understanding of legal/regulatory compliance surrounding the compliance operations function
• Ability to identify, mitigate and communicate risks and issues that have the potential to impact the overall client experience
• A self-starter who fosters a positive, inclusive, collaborative team culture by maintaining open professional communications and being a team player

Benefits

• Salary range from $46,000 to $50,000 per year, plus a discretionary bonus
• Paid Time off (Vacation, Sick & Public Holidays) 
• Personal Days 
• Discounted Euronet Employee Share Purchase Plan (ESPP) 
• Retirement Plan (401k, IRA) 
• Health Care Plan (Medical, Dental & Vision) 
• Plumm Mental Health and Wellbeing Platform 
• Volunteering day for a charity of your choice