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Auto Body Shop Estimator

CSN Collision

Santa Ana, california


Job Details

Full-time


Full Job Description

·       A Collision Estimator is responsible for accurately and efficiently appraising vehicle damages to determine the cost of repairs for the customer or insurance companies:

·       Writes complete estimates/supplements in accordance with company and insurance guidelines with an emphasis on repairing versus replacing parts.

·       Takes clear and accurate photos of damages.

·       Order parts, check availability and ensure that we receive the accurate discount from all vendors.

·       Documents and track vehicle progress throughout the entire repair process. Update statuses in the production schedule.

·       Assigns labor to Technicians and Painter.

·       Educate the customer about the collision repair process; including insurance claims, processing, payment procedures, repair techniques, repair needs and approximate repair time.

·       Conducts daily meetings with front office staff to ensure accurate updates on vehicles are provided.

·       Finalize and line match supplements prior to vehicle delivery.

·       Confirm the insurance supplements are scanned and attached to estimating system.

·       Pre-close files for delivery.

·       Verifies the exceptions tab in the estimating system throughout the repair process.

·       Ensure all parts have been received and invoices are posted.

·       Confirms all labor has been assigned accordingly.

·       Ensures vehicles are inspected for quality control before vehicles are delivered to customers.

·       Delivers vehicles, explain areas of the vehicle that were repaired and answer any questions the customer may have.

·       Prepares file for final bill upload.

·       Make sure correct verbiage is used on estimate for final billing.

·       Document in notes that you have completed the file and upload for billing.

·       Requires little to no experience in discipline

·       Conducts routine tasks as directed

Requirements

  • Writes complete estimates/supplements in accordance with company and insurance guidelines with an emphasis on repairing versus replacing parts.
  • Takes clear and accurate photos of damages.
  • Order parts, check availability and ensure that we receive the accurate discount from all vendors.
  • Documents and track vehicle progress throughout the entire repair process. Update statuses in the production schedule.
  • Assigns labor to Technicians and Painter.
  • Educate the customer about the collision repair process; including insurance claims, processing, payment procedures, repair techniques, repair needs and approximate repair time.
  • Conducts daily meetings with front office staff to ensure accurate updates on vehicles are provided.
  • Finalize and line match supplements prior to vehicle delivery.
  • Confirm the insurance supplements are scanned and attached to estimating system.
  • Pre-close files for delivery.
  • Verifies the exceptions tab in the estimating system throughout the repair process.
  • Ensure all parts have been received and invoices are posted.
  • Confirms all labor has been assigned accordingly.
  • Ensures vehicles are inspected for quality control before vehicles are delivered to customers.
  • Delivers vehicles, explain areas of the vehicle that were repaired and answer any questions the customer may have.
  • Prepares file for final bill upload.
  • Make sure correct verbiage is used on estimate for final billing.
  • Document in notes that you have completed the file and upload for billing.
  • Requires little to no experience in discipline
  • Conducts routine tasks as directed


Qualifications:

Education: High School Diploma.

Computer Skill: Basic knowledge Microsoft Office (Word, Excel, PowerPoint)

Other Skills:

  • Effective oral and written communications skills
  • Self-starter who is highly organized
  • Able to handle multiple projects and assignments with attention to detail
  • Problem solving, well organized, detailed oriented and accurate.


Additional Preferred Skills/ Experience:

  • Minimum 4 year of collision auto body repair experience.
  • Knowledge of insurance procedures and requirements.
  • I-CAR certification.
  • Proficient in the use of estimating software CCC One.
  • Must have experience in writing estimates for high end vehicles and writing jigs.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401K

Paid Time Off

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