Associate Delivery Services Specialist

Resource Innovations is seeking a dynamic Associate Field Operations Manager located in the Central Valley or Los Angeles/San Diego region to join our growing team in California. We are seeking a highly skilled and motivated Associate Field Manager to support our small business equity programs portfolio and perform onsite inspections of installed equipment at business customer sites (in the Central Valley or Los Angeles/San Diego region) as well as virtual inspections of submitted projects. The ideal candidate will also reinforce relationships with trade allies (i.e. energy service providers, contractors, installation firms, distributers, and/or manufacturers) in the field to support continuous performance management and improvement. This position will play a crucial role in supporting program operations, inspection metrics, and training efforts for our robust network of qualified trade allies. The ideal candidate will have a passion for being in the field and drive trade ally engagement to support organizational goals and initiatives to serve small business customers with energy efficiency programs. The candidate will help drive program excellence through adherence to inspection requirements, supporting trade ally engagement and retention, and collaborating with the larger program staff to inform program developments. To be successful in this role, you will need to have experience in field engagement and a passion for cultivating partnerships that create value for our organization and the communities we serve.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities

• Field Engagement: Conduct mostly onsite and some virtual inspections of installed projects and document findings. The travel expectations for this role are 80% in the field. This includes Central Valley or Los Angeles/San Diego region (depending on area of residence). 
• Training and Capacity Building: Support trade allies to build their capacity and increase their expertise in delivering energy efficiency solutions based on program requirements and client expectations.
• Performance Management: Support technical documentation review and contribute to the development of performance management planning to address shortcomings, including corrective support for trade allies struggling to pass inspection requirements.
• Continuous Improvement: Support collaboration with with trade allies to improve performance, address issues, and promote success. In coordination with the larger team, recommend and implement process improvements to enhance overall efficiency and project results.
• Program Management: Regularly collect and analyze feedback from trade allies, report to program staff, and use insights to help the Resource Innovations continuously improve its programs.
• Other duties as assigned.

Requirements

Minimum Requirements

• Ability to travel 80% locally within the Central Valley or Southern California (Los Angeles/San Diego) region.
• Outstanding interpersonal skills, with the ability to build trust and rapport with individuals and businesses from diverse backgrounds.
• Experience working with trade allies, construction, and/or energy efficiency sector.
• Strong computer skills, including Microsoft Outlook, Word, Excel, and project management software. 
• Self-motivated, proactive, and detail-oriented with proven track record for successful project management

Preferred skills, education and experience

• Excellent communication and presentation skills, both written and verbal. 
• A solid understanding of the trade ally landscape and networks.
• 2+ years' experience in energy sector, energy management, sustainability or related field.
• Interest in sustainability and passionate about making a meaningful impact on the environment.

Benefits

Resource Innovations offers competitive salaries based on candidate's qualifications. Resource Innovations also offers three weeks paid vacation per year, paid holidays, a 401(k) plan with employee matching funds, a discretionary bonus and an overall comprehensive benefits package.

About Resource Innovations

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change."

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.

The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.