Airport Service Improvements Project Manager

The Tsui Group is seeking a qualified and experienced candidate to join our aviation team as an Airport Service Improvements Project Manager in Los Angeles County. In this role, you will be responsible for managing the scope, cost, schedule and operational interfaces of all aspects of the delivery of the Airport Service services improvements. 

The Airport Services Improvement project covers 27 categories that includes delivering improvements to airport facilities, digital interfaces, car parking services, shuttle bus options and wayfinding solutions. It is intended to address outdated finishes and passenger processing functions in areas of the airport that have not had major renovations over the past 10 years. 

The characteristics of the candidate shall display a solid understanding and experience of implementing and improving public-facing services including interior renovation projects within an active operating environment (aviation, transportation, retail, manufacturing, etc.), digital services upgrades, passenger transportation and wayfinding services. The candidate must show a strong understanding of what it takes to deliver exceptional guest services in a complex operating and stakeholder environment. The ability to lead a collaboration of stakeholders, designers and contractors will be critical to the program’s success. 

Key Responsibilities:

•  Focused on schedule certainty, budget delivery and making sure that construction work meets the required quality standards while enforcing a strong health, safety, and environmental culture on the project 
• Ensure the development and implementation of design, construction, testing, commissioning, turnover plans, impacts to the operations, and that risk mitigation for construction activities will be optimized
• Primary liaison and airport/owner representative responsible for directing and managing the project 
• Responsible for scope development and scope management of the project to meet project goals and objectives 
• Develop the RFP and oversee the procurement process for designers and contractors 
• Providing direction and management for assigned project and ensuring on-schedule completion within or below budget in accordance with contractual obligations 
• Planning and defining program goals and devising methods to accomplish them, developing in-depth knowledge of owner objectives, contract terms, and airport policies 
• Planning, directing, supervising and controlling the execution of all technical, fiscal, and administrative functions of the assigned project 
• Working with team members and airport management to develop budgets, schedules, and plan for the various elements of a project 
• Oversees owner’s staff that manages full project delivery including stake holder interfaces 
• Managing project scope to meet or exceed project goals and objectives 
• Abilities to identify and study options to complex design, operational or constructability issues 
• Ability to conduct field surveys and investigations to capture detailed and accurate field conditions. This information shall be used to enable strategic design and construction decisions 
• Maintaining documentation on the approved scope of work for the project to include all related agreements, authorizations, reports, drawings and specifications. This documentation shall include narratives for all scopes of work as well as a coordinated CAD representation including all projects for key disciplines
• Overseeing the Design Manager who will be managing the design process during design and construction including resolution of technical design issues, issuing design non-compliances, issuing field non-conformances, timely processing of RFI’s, coordinating shop drawing reviews, participation in and approval of factory and site acceptance tests, coordinating material approvals, coordinating mock up approvals, providing reports, drawings and specification interpretation, participation in testing and commissioning activities, managing the punch list process and other activities as required to ensure the design process supports the project goals 
• Overseeing the Design Manager who will be managing the Design Review Team (DRT) design review process for assigned project(s) through all phases of design including significant design changes during construction 
• Monitoring and leading efforts related to the permitting process required by the design team and contractor 
• Overseeing the construction process to remove and mitigate obstacles that cause inefficiencies to the construction process 
• Becoming thoroughly familiar with required contractual obligations and technical aspects of all facilities to be erected 
• Ensuring all work is being performed with and inspected to the latest versions of plans and specifications including approved changes, submittals, and RFI’s 
• Working with designer, contractor and stakeholders to develop the overall planning of construction activities and identifying critical milestones and priorities 
• Keeping alert to possible problem areas and taking preventative action to ensure critical milestones are met for each phase of the project 
• Ensuring the use of safe and sound construction practices 
• Preparing reports summarizing progress of construction activities for senior management 
• Reviewing change proposals for contractual compliance and alignment with fair market value 
• Preparing a monthly risk report for the Program Board 
• Monitoring adherence to Quality Assurance/Quality Control Plan, and other documents as required and promoting excellence on the project through the application of Quality Assurance processes 
• Enforcing the program requirements for all areas of the project and monitoring the draft and final deliverables for adherence to these criteria 
• Reviewing pay applications to ensure proper verification of completed work and compliance with contract requirements 
• Working with the key project individual to devise and execute action plans to rectify potential cost overruns or delays, or to accommodate significant changes to the scope of work 
• Assuring that current and timely change orders are documented and administered properly 
• Participating in all necessary coordination meeting with designer, contractor and stakeholders 
• Managing the closeout process to ensure all documentation is completed as quickly as possible to efficiently close the project without incurring unnecessary costs 
• Safety performance well above industry standards 
• May assume other duties as required/needed 

Requirements

Minimum Required Qualifications:

• 15 years or more experience, preferably on airport projects 
• Experience with projects more than $50 million in value. 
• Experience with various delivery methods, including Design-Bid-Build, Design+CMAR and Design/Build 
• Proven ability to perform in a management capacity 
• Excellent written and oral communication skills and a thorough knowledge of industry practices and regulations 

Education and Training Qualifications:

• Bachelor’s degree in Architecture, Aviation, Business, Engineering, Construction Management, Planning or other related technical field required 
• Master's degree preferred 
• Relevant professional licensure and/or certification are strongly preferred. Certifications may include AAAE, LEED, PE, PMP, AICP, etc. 

Hardware/Software Knowledge:

• Proficient in Microsoft Office Suite and Bluebeam 
• Ability to work in CAD or REVIT preferred 

Benefits

• Salary Range: $179,000-$184,000
• Medical, Vision, & Dental – 100% covered for the employee*
• Life and Disability Insurance
• 10.5 days of Vacation pay (Accrued)
• 6 days of Sick pay (Available Immediately)
• 10 days of Holiday pay (9 Holidays, 1 Personal Day)
• 3% Employer Contribution 401k (After 1 year of service)
• Monthly Stipend for Cell Phone
• Laptop for work purposes