Administrative Associate

Sway is a fast-growing, LA-based technology and logistics startup that enables consumers to return online purchases without leaving their home. Our mission is to make online shopping more enjoyable by providing a return experience that’s as seamless as the purchase. We combine technology and logistics to provide a white-glove service for consumers -- no more printing, boxes and tape! If you want to join an innovative team that is tackling an area of e-commerce that has been left out to dry, this is the place for you.

MUST BE COMFORTABLE WORKING ON SITE AT OUR HQ IN LOS ANGELES, CA

The Role:

As a Administrative Associate you will be responsible for the transportation of goods and materials for a company, working with drivers, shipping companies, and other logistics providers to ensure on-time delivery in good condition. Their responsibilities include:

• Operations
• Overseeing day-to-day dispatching operations, managing drivers' schedules, and communicating with stakeholders
• Relationships
• Building and maintaining relationships with drivers, partners, and stakeholders 
• Tracking
• Tracking inventory movements and managing the inventory database to ensure inventory is moving efficiently and effectively
• Administration
• Supervising administrative formalities and keeping documentation organized and up to date
• Some skills that may be helpful for this role include: 
• Adaptability: Being able to respond to change and recover from problems quickly 
• Organization and time management: Being able to set priorities and handle a high volume of work 
• Attention to detail: Being good with numbers and weight calculations 
• Communication: Being able to listen and communicate verbally

Requirements

• Proven experience as dispatcher or relevant position
• Tech-savvy with knowledge of relevant methods
• Fast typing with experience in data entry
• Knowledge of procedures and guideline for emergency situations
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking
• High school diploma

Preferred Qualifications:

• Opportunity Seeker - Comes with ideas and chooses themselves to execute them
• Humble, can-do attitude with an obsession for solving problems
• Strong understanding of e-commerce, the online returns process, and logistics
• Strong verbal communication and customer service skills
• Strong Excel / PowerPoint skills (or Google Suite equivalent)

Benefits

You'll be excited to join the team because we have:

• The opportunity to join the ground floor of a fast-paced startup!
• Training & development
• A fun and engaging work environment

The Sway Way:

Bring on the Storm

Every Package Matters

Trust your Numbers

Seek Responsibility

Low Ego, High Ambition

Pay rate - $20 an hr.