Inside Sales Support Representative, Government

iT1, a leading national technology solution provider headquartered in Tempe, AZ, is seeking a dedicated Inside Sales Support Representative for our Government division. Recognized for over a decade as one of the Phoenix Business Journal's "Best Places to Work" in Arizona, iT1 offers a vibrant work culture where teamwork and support are paramount.

In this role, you will play an essential part in supporting our sales team by managing various administrative duties specifically tailored to the government sector. Your responsibilities will include managing quotes, processing orders, liaising with clients and teammates, tracking shipments, and assisting with lead generation efforts. The ideal candidate will be detail-oriented, customer-focused, and able to thrive in a fast-paced environment.

Join us at iT1 where you can make a difference in supporting the needs of our government clients while being part of a dynamic team!

Requirements

• Previous sales support or administrative experience is a must

• Excellent verbal and written communication skills

• Strong organizational skills and the ability to manage multiple tasks simultaneously

• Proficient in Microsoft Office Suite, especially Excel

• Detail-oriented with a strong focus on accuracy

• Able to work both independently and collaboratively with team members

• Prior experience with government sales or procurement processes is a plus

• Strong problem-solving skills and the ability to adapt to changing priorities

Key Responsibilities include:

• Support the sales team by processing quotes and orders for government accounts

• Communicate effectively with clients to address inquiries and provide product information

• Assist in tracking shipments and managing order fulfillment timelines

• Maintain accurate records in our internal systems for reporting and analysis

• Help generate leads through research and outreach efforts

• Work closely with internal departments, including finance and logistics, to ensure smooth operations

• Attend training sessions on government procurement processes and regulations as needed

Physical Demands:

• Sit at a computer for up to 8 hours per day
• Keyboarding for 8 hours per day
• Near Vision (working with small objects or reading small print)
• Speaking (communicating information to clients/coworkers)
• Hearing Requirements (In person speech, telephone, other sounds)

• Engage in effective communication via phone and in-person conversations

• Ability to handle both routine and challenging customer interactions

Job Location:

• Tempe, AZ - In Office - Mon - Fri 8 am - 5 pm

Benefits

• Medical, dental, and vision benefits with highly subsidized premiums
• Two weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off
• 401(k) Plan with employer match
• Onsite Fitness Center
• Onsite Monthly Massages