DDD Group Home Manager

About us

iCare Health Services LLC is a healthcare company providing quality life-enhancing services to individuals and families in the State of Arizona since 2016. iCHS offers a unique combination of premier services such as day programs, behavioral health services, residential services, employment services, specialized habilitation services, and home and community-based social services to Arizona residents. Our programs and support empower adults and children with intellectual and developmental disabilities—as well as adults with mental health challenges. Partnering with them are their caregivers, professionals, and families to help them learn, grow, and thrive in the communities that they live in.

The Group Home Manager is responsible for the operation of a residential home. The House Manager is part of the direct care ratio working with staff to provide care to the individuals served; and is responsible for ensuring that people with intellectual disabilities are able to access quality services in an efficient and cost-effective manner. The House Manager is responsible for the supervision of direct care staff working within their assigned residence.

Requirements

• Supervises the day-to-day operation of the home in a manner that complies with regulations and Agency standards.
• Provides supervision and training to people with intellectual disabilities to promote growth toward his/her highest potential.
• Supervises the Lead Staff and Direct Support Professionals working within their assigned residence and ensures accountability. In collaboration with the Residential Coordinator is responsible for any disciplinary actions for all reporting staff including the issuance of verbal and written warnings. Recommendations are made to the Residential Coordinator for performance improvement plans, suspensions and terminations.
• Complete updates and submit weekly schedules. Responsible for covering any open shifts when staff are not available.
• Making sure there is no tardiness or inappropriate behavior among staff or family members.
• Provides weekly checks of all service and medication books; reports errors/omissions promptly to the Supervisor and completes audit forms as required.
• Monitors overtime and timecards for accuracy.
• Maintains the highest level of professionalism and is responsible for being the role model for staff; maintaining a positive approach at all times.
• Coordinates and participates in direct support staff training by orienting new staff, arranging for staff to attend training sessions, and supporting ongoing staff development.
• Ensures fiscal responsibility and management by supporting individuals with banking; managing, and implementing household budgets, including but not limited to, petty cash, food orders and the individual funds.
• Ensures that incident and seizure reports, activity calendars, weight charts, fire drills, outgoing mail, supply requests, inventories, etc. are accurate and submitted within established timeframes.
• Completes employee performance evaluations in a timely manner.
• Participates in the ISP planning process.
• Ensures quality leisure activities are planned and carried out.
• Maintains the residential home and assigned vehicle(s) to ensure cleanliness, organization and safety and takes corrective action when necessary.
• Takes necessary action in emergency situations in accordance with agency policies and reports such incidents to appropriate personnel per Agency policy and procedure.
• Transports persons served to medical appointments, adjunct therapies, and other activities.
• Communicates with families and other external personnel.
• Communicates with the delegating nurse to coordinate medical services and ensure completion of medical services.
• Responsible for household shopping duties and monitors to ensure necessary supplies are available in the home.
• Obtains and maintains updated emergency contact information and regulatory information in the homes.
• Monitors the medication supplies, administration of medications, reordering process, and the implementation of new/changed orders, documentation of administration, and documentation and reporting of problems and errors promptly.
• Ensures the completion of fire drills, routine water temperature checks and safety committee reports as scheduled. Reviews and takes any corrective action needed and submits these reports each month.
• Reports vehicle problems, follows up on weekly vehicle reports and actions, arranges the drop off and pick up of vehicles for maintenance and repairs.
• Establishes accountability practices for petty cash and individual funds to ensure proper use, submits receipts timely on the designated forms and reports problems or irregularities.
• Initiates and follows up on maintenance requests utilizing established procedures for submitting and notifying emergency maintenance after hours.
• Responsible for maintaining program files.
• Attends and conducts monthly house meetings.
• Uses technology for the completion of specified job duties.
• Attends work regularly according to assigned work schedule and in accordance with Agency policy.
• Attends and participates in in-service training, staff meetings and other activities to facilitate professional development.
• Responds timely to internal and external customers to ensure service excellence.
• Works cooperatively with others including all staff, supervisors, administrators, co-workers, individuals served, community professionals, customers, vendors and the public.
• Assumes other duties, responsibilities and special projects as assigned.

Benefits

• Dental insurance
• Health insurance
• Paid sick time
• Vision insurance