Director of Operations

Symmetrio is recruiting for our customer, a large physician practice, a Director of Operations. As Director of Operations, you will be responsible for overseeing all aspects of clinic operations to ensure the delivery of high-quality patient care, effective management of resources, and compliance with regulatory standards. You will lead a team of healthcare professionals, foster a culture of collaboration and excellence, and drive continuous improvement initiatives to enhance patient satisfaction and optimize clinic performance.

This is an onsite position located in Tuscaloosa, AL, with an On-Target Earnings (OTE) range of $150,000 - $185,000.

Responsibilities

• Provide strategic leadership and direction to clinic staff, fostering a positive and inclusive work environment.
• Develop and implement policies, procedures, and protocols to ensure efficient clinic operations and compliance with regulatory requirements.
• Collaborate with clinical staff to establish and maintain clinical quality standards, ensuring adherence to best practices and evidence-based guidelines.
• Oversee recruitment, training, and performance evaluation of clinic staff, promoting professional development and growth opportunities.
• Manage clinic budget, including revenue generation, expense control, and financial reporting, to achieve financial targets and sustainability.
• Identify opportunities to diversify revenue streams.
• Develop and maintain effective relationships with external stakeholders, including healthcare providers, insurers, vendors, and community organizations.
• Monitor key performance indicators (KPIs) and metrics to assess clinic performance and identify opportunities for improvement.
• Implement strategies to enhance patient satisfaction, streamline workflows, and optimize patient flow within the clinic.
• Lead initiatives to enhance patient engagement, patient education, and patient outreach efforts to improve health outcomes and patient retention.
• Ensure compliance with healthcare laws, regulations, and accreditation standards, maintaining a safe and secure environment for patients and staff.

Core Competencies

• Demonstrated knowledge of healthcare regulations, compliance requirements, and quality improvement initiatives.
• Proficiency in financial management, budgeting, and revenue cycle management.
• Experience with electronic health records (EHR) systems and healthcare information technology (HIT) preferred.
• Ability to work effectively in a fast-paced environment, prioritize tasks, and make sound decisions under pressure.
• Commitment to continuous learning and professional development in the healthcare field.
• Strong problem-solving skills and analytical abilities, with a focus on driving results and achieving organizational goals.

Requirements

• Bachelor's degree in Healthcare Administration, Business Administration, or a related field required
• Master's degree in Healthcare Administration, MBA, or similar advanced degree preferred
• Minimum of 5-7 years of progressive leadership experience in healthcare operations or a similar role
• Demonstrated experience in clinic or medical practice management
• Proven track record of implementing process improvements and driving operational efficiencies
• Strong understanding of healthcare regulations, compliance requirements, and quality improvement initiatives
• Proficiency in financial management, budgeting, and revenue cycle management
• Experience with electronic health records (EHR) systems and healthcare information technology (HIT)
• Excellent leadership and team management skills

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Retirement plan with employer match.
• Paid time off and holidays.
• Professional development opportunities.