Consumer Credit & Housing Counselor

Lifelines Counseling Services is seeking a diligent and compassionate Consumer Credit Counselor to join our team. As a nonprofit organization dedicated to providing counseling and support to individuals and families, we strive to empower our clients in achieving financial stability and managing their credit effectively. In this role, you will have the opportunity to make a meaningful impact on the lives of those struggling with debt and financial hardships by providing guidance and developing customized debt management plans, providing housing counseling and education for housing stability and financial education and management for financial wellness and growth.

Responsibilities

• Conduct comprehensive financial assessments to evaluate clients' credit situation and identify areas requiring improvement.
• Educate clients on budgeting, savings, and debt management strategies to help them regain financial control.
• Provide housing counseling to clients' needing pre-purchase, post-purchase, foreclosure prevention, etc.
• Collaborate with clients to develop personalized debt management plans tailored to their unique circumstances.
• Assist clients in negotiating with creditors to obtain favorable terms and develop repayment agreements.
• Provide ongoing guidance and support to clients throughout their debt management journey.
• Conduct financial and housing education workshops and seminars to promote financial literacy in the community.
• Stay up-to-date on industry trends, regulations, and best practices in consumer credit counseling.

Requirements

• Bachelor's degree in finance, economics, social work or a related field.
• Prior experience in consumer credit counseling or financial counseling is preferred.
• Housing Counseling certification, preferred.
• Strong knowledge of credit, debt management, housing education and financial planning principles.
• Ability to advocate for clients' as they navigate community resources and needs.
• Excellent communication and interpersonal skills to establish rapport with clients.
• Ability to analyze financial data and develop suitable debt management plans.
• Proficiency in using financial software and tools for budgeting and analysis.
• Empathy, patience, and a non-judgmental attitude to effectively work with individuals facing financial difficulties.
• Bilingual in English & Spanish is a plus

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (403b, IRA)
• Life Insurance (Basic, Voluntary & AD&D) and Long Term Disability
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Training & Development
• Wellness Resources