Operations Specialist & CRM Admin
ECP
Milwaukee, wisconsin
ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. ECP is used in over 6,500 communities around the world. We're looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new products.
The operations specialist will play a critical role in learning and understanding our business operations across departments, identifying areas for improvement, and developing efficient processes within our CRM system (HubSpot). This individual will work closely with department leaders across the organization to ensure that our CRM processes align with business objectives, enhance overall productivity, and capture and drive revenue growth.
We're looking for an operations specialist to be the systems and data owner at ECP - be our HubSpot Admin, drive forward our business intelligence, customer health scoring, and...