Director of Premium Opertions
Parallel Employment
Milwaukee, wisconsin
Job Summary
As the Director of Premium, you will be responsible for managing the Premium department (Suites, Clubs and Restaurants) to achieve the best possible guest experience, partner satisfaction and financial results. The ideal candidate will be an experienced operations leader who is focused on people and quality standards, preferably from a high end or fine dining background.
Detailed Responsibilities
* Overseeing all aspects of premium operations
* Ensuring the recruitment and training of team members in our standards and procedures
* Working with the location leadership team to continual drive improvements in guest satisfaction and financial results
* Driving engagement within the premium department
* Overseeing all aspects of season planning and event preparation to ensure maximum event readiness
* Building relationships with regular guests and suite holders
* Partnering with the culinary...