Customer Success Manager in Wisconsin

Our team is growing, and we’re looking to add a Customer Success Manager to our client-facing team! Reporting to our SVP of Sales, the Customer Success Manager is responsible for developing customer relationships that promote retention and loyalty with a portfolio of existing accounts. In this role, you can expect to work closely with key stakeholders and users within our customers to ensure their teams are satisfied with our product and services, they are getting the most value out of the Chipply platform as possible, and identify areas to improve engagement and overall results.

In addition, our Customer Success Manager provide technical support to end users by actively collaborating on day-to-day issues and recommending solutions to ensure successful outcomes. Our Account Managers are pivotal in the growth of Chipply as champions of potential improvements and enhancements to the product raised from the field.

Responsibilities and Duties:

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