Live Chat Agent / Customer Support Specialist - US REMOTE in Washington

ValSource Inc is seeking a dedicated Live Chat Agent / Customer Support Specialist to join our vibrant team in a remote position. In this role, you will be the frontline representative of our company, engaging with customers through live chat to address inquiries, troubleshoot issues, and provide exceptional support. Your ability to communicate effectively and empathize with customers will play a vital role in enhancing their experience with our products and services. We value individuals who are passionate about delivering top-notch customer service and who thrive in a fast-paced environment. If you are excited about helping customers and being part of a collaborative remote team, we encourage you to apply.

Responsibilities

• Respond promptly to customer inquiries via live chat, ensuring a high level of service.
• Provide accurate information regarding products and services while addressing customer concerns.
• Troubleshoot technical issues...