Technical Support Specialist in Virginia

Tier 1 Technician/Specialist

Location: Arlington, VA

Must have Top Secret Security Clearance

Node is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment; including introducing new cyber capabilities to address emerging threats.

Node is seeking a Tier 1 Technician/Specialist to perform a wide variety of technical tasks in support of operations, production, and test environments.

Responsibilities:

• Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems

• Provides support for the escalation and communication of status to agency management and internal customers

• Observes, analyzes, and reports data; and when appropriate makes necessary repairs...

Tier 1 Technician/Specialist

Location: Arlington, VA

Must have Top Secret Security Clearance

Node is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment; including introducing new cyber capabilities to address emerging threats.

Node is seeking a Tier 1 Technician/Specialist to perform a wide variety of technical tasks in support of operations, production, and test environments.

Responsibilities:

• Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems

• Provides support for the escalation and communication of status to agency management and internal customers

• Observes, analyzes, and reports data; and when appropriate makes necessary repairs...

Aperio Global is seeking a skilled Technical Support Specialists I to join our dynamic team in an upcoming program. The ideal candidate will be experienced in deploying VoIP equipment, migrating from the legacy telecommunication platform, replacing end-of-life desktop equipment, and supporting high-visibility projects. Join our team and be a part of this exciting Technology Refresh program that is transforming our telecommunications infrastructure and supporting critical projects. Your technical expertise and dedication will play a vital role in our success.

Shift Schedule:

• Sunday through Wednesday, 10:00 pm – 8:30 am (4 days x 10 hours days with 30-minutes for lunch)

• Wednesday through Saturday, 10:00 pm –8:30 am (4 days x 10 hours days with 30-minutes for lunch)

Travel Requirement: This position will require regular work in Dulles, VA and Crystal City, VA. Reliable transportation to travel between...

Aperio Global is seeking a skilled Technical Support Specialists I to join our dynamic team in an upcoming program. The ideal candidate will be experienced in deploying VoIP equipment, migrating from the legacy telecommunication platform, replacing end-of-life desktop equipment, and supporting high-visibility projects. Join our team and be a part of this exciting Technology Refresh program that is transforming our telecommunications infrastructure and supporting critical projects. Your technical expertise and dedication will play a vital role in our success.

Shift Schedule:

• Sunday through Wednesday, 10:00 pm – 8:30 am (4 days x 10 hours days with 30-minutes for lunch)

• Wednesday through Saturday, 10:00 pm –8:30 am (4 days x 10 hours days with 30-minutes for lunch)

Travel Requirement: This position will require regular work in Dulles, VA and Crystal City, VA. Reliable transportation to travel between...

Aperio Global is seeking highly skilled Technical Support Specialists II to join our dynamic team in an upcoming program. The ideal candidate will be experienced in deploying VoIP equipment, migrating from the legacy telecommunication platform, replacing end-of-life desktop equipment, and supporting high-visibility projects. Join our team and be a part of this exciting Technology Refresh program that is transforming our telecommunications infrastructure and supporting critical projects. Your technical expertise and dedication will play a vital role in our success.

Shift Schedule: 8:00am – 4:30pm and 8:30am – 5:00pm (with occasional off-hours work)

Travel Requirement: This position will require regular work in Dulles, VA and Crystal City, VA. Reliable transportation to travel between campuses is essential.

Key Responsibilities:

• Install, configure, and troubleshoot VoIP equipment and...

Tier 1 Technician/Specialist

Location: Arlington, VA

Must have Top Secret Security Clearance

Node is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment; including introducing new cyber capabilities to address emerging threats.

Node is seeking a Tier 1 Technician/Specialist to perform a wide variety of technical tasks in support of operations, production, and test environments.

Responsibilities:

• Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems

• Provides support for the escalation and communication of status to agency management and internal customers

• Observes, analyzes, and reports data; and when appropriate makes necessary repairs...

Aperio Global is seeking highly skilled Technical Support Specialists II to join our dynamic team in an upcoming program. The ideal candidate will be experienced in deploying VoIP equipment, migrating from the legacy telecommunication platform, replacing end-of-life desktop equipment, and supporting high-visibility projects. Join our team and be a part of this exciting Technology Refresh program that is transforming our telecommunications infrastructure and supporting critical projects. Your technical expertise and dedication will play a vital role in our success.

Shift Schedule: 8:00am – 4:30pm and 8:30am – 5:00pm (with occasional off-hours work)

Travel Requirement: This position will require regular work in Dulles, VA and Crystal City, VA. Reliable transportation to travel between campuses is essential.

Key Responsibilities:

• Install, configure, and troubleshoot VoIP equipment and...

Technical Support Specialist

Location: Arlington, VA

Must have Top Secret Security Clearance

The Technical Support Specialist role performs a wide variety of technical tasks in support of operations, production, and test environments. Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis, and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Observes, analyzes, and reports data; and when appropriate creates necessary documentation to facilitate repairs to equipment. Utilizes various engineering and scientific drawings, manuals, and other related documentation in the performance of assigned tasks.

This position requires shift work.

Requirements

Required Skills:

• U.S....