Software Technical Support Engineer
IPConfigure
Norfolk, virginia
Job Title: Software Technical Support Engineer
Department: Support
Position: Exempt, Full-Time
Job Summary
IPConfigure, Inc. is searching for a Software Technical Engineer to work closely with a dynamic team work directly with integrators and customers ranging from small installation companies to Fortune 100 corporations. The position is responsible solving the most challenging enterprise video management issues. You will work with other engineers to debug, troubleshoot, write scripts, and create solutions. You will document solutions and work with product groups to improve IPConfigure products. You will build and configure servers running IPConfigure software. The ideal candidate will work in person in the Norfolk, Virginia office.
Duties/Responsibilities
- Communicate technically complex information with IPConfigure’s customers via telephone, written...