Roofing Service Coordinator in Virginia

The Roofing Service Coordinator is responsible for coordinating customer service requests for roofing maintenance, repairs, and inspections. You will work closely with clients, technicians, and project managers to ensure timely and efficient completion of service requests.

Duties and Responsibilities

· Respond to customer service requests and schedule appointments for roofing maintenance, repairs, and inspections

· Coordinate with technicians and project managers to assign tasks and ensure timely completion of service requests

· Update and maintain service records in the company's CRM system

· Communicate with clients to provide status updates and address any concerns or issues

· Collaborate with the sales team to generate service proposals and quotes

· Assist with administrative tasks such as invoicing, data entry, and filing

· Maintain a high level of customer satisfaction through excellent communication and timely resolution of...