Payment Processor
Paymerang
Richmond, virginia
As a Payment Processor, you will act as a liaison between Paymerang and our client’s vendors. In this role, you will be the understanding voice making payments to a variety of vendors. You’ll have the opportunity to make a significant difference in our clients account payables experience. The successful candidate be responsible for making outbound calls to distribute sensitive payment and remittance information, contacting approximately 65-80 vendors per day to make payments.
Responsibilities:
- Manage high volume of outgoing calls with quality and in a timely manner
- Follow policies and procedures when speaking with clients and vendors
- Provide sensitive payment information clearly and completely
- Provide first call resolution whenever possible
- Identify and confirm vendor needs, ensuring details are communicated and notated
- Build strong and sustainable relationships with vendors by going the extra mile
- Input...