Operations and Maintenance - Manager I
Node.Digital
Arlington, virginia
Operations and Maintenance - Manager I
Location: Arlington, VA
Must have an active Secret Security Clearance
Node is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment, including introducing new cyber capabilities to address emerging threats.
Node is seeking a System Operations (SysOps) Service Desk (SOSD) Deputy Manager who reports to the Director of Technical Services. The SOSD Manager is expected to be process-oriented and accountable for the overall success of the SysOps Service Desk.
Responsibilities Include:
- Manage SOSD team consisting of up to 24 watch-standers
- Communicate policies, expectations, and feedback to SOSD staff
- Facilitate a high-performance team environment and employee...