IT HelpDesk
LTS
Herndon, virginia
LTS is seeking a motivated and skilled IT HelpDesk professional to join our dynamic team. In today's fast-paced technological landscape, providing exceptional support to our employees is crucial, and this role serves as the frontline in ensuring that all technical issues are promptly resolved. As an IT HelpDesk specialist, you will be responsible for assisting users with a variety of IT-related queries, ranging from basic troubleshooting to more complex technical challenges. Your role will involve directly interacting with our staff, diagnosing hardware and software issues, and providing solutions that enable smooth day-to-day operations. You will be the go-to person for solving technical glitches, setting up new equipment, and ensuring that IT resources are utilized effectively. Your analytical skills and customer service orientation will be essential in meeting user needs and maintaining satisfaction. At LTS, we value teamwork, innovation, and the ability to adapt in a...