Guest Relation Officer / Live Chat Agent - US REMOTE in Virginia

SowiesoHelder is seeking a dedicated Guest Relation Officer / Live Chat Agent to join our team working remotely in the United States. In this vital role, you will be the first point of contact for our customers, providing exceptional support and creating a positive experience through live chat interactions. You will handle inquiries, resolve issues, and ensure our guests have a seamless experience with our products and services. The successful candidate will possess excellent communication skills and a customer-centric mindset, allowing them to engage effectively with a diverse audience. If you are a problem-solver with a passion for customer service, we invite you to become part of our dynamic team.

Responsibilities

• Provide prompt and courteous responses to customer inquiries via live chat.
• Assist customers with product information, order status, and troubleshooting issues.
• Document customer interactions and feedback for continuous...