Support Associate (Remote)
Tava Health
Salt Lake City, utah
ABOUT TAVA
Tava Health is a venture-backed telemedicine startup that partners with employers to provide convenient, high-quality, accessible mental health care to employees and their families.
WHAT WE ARE LOOKING FOR
We are looking for a Support Associate to ensure our clients and providers are successful. When a client is matched with a provider on our platform, a lot of thoughtful orchestration takes place behind the scenes to make both the client and provider journeys feel seamless.
In this role, you will work closely with our operations team, giving you unique exposure to business operations, as well as provider and customer success. Because we are a startup, we are looking for someone willing to learn on the job who is highly organized, dependable, self-driven, low-ego, and excellent interpersonally.
RESPONSIBILITIES
- Act as the initial support contact for our clients and providers....