Service Coordinator in Utah

Founded in 1984, Firetrol is the national leader in fire protection & life safety services. In our Salt Lake City location, we are currently seeking an Service Coordinator to join our team of over 1,000 of the best fire protection professionals in the industry.

Support the Department Manager with scheduling service teams.

Support the service teams by confirming the quality of their field work and their appearance as service calls are being performed. By working with our service teams you will improve our services by training with best techniques, documentation and customer interaction.

Coordinate all of the Service department’s field work force (Alarm) directly.

o Customer satisfaction

o Enforce policies

o Positive reinforcement

o Scheduling

o Ordering / Staging Material

Enter in reports and corrections to into compliance engines.

Aid our deficiency departments with customer follow up on submitted quotes.

...

Under the supervision of the Member Services Manager, processes claims and authorizations for qualifying members of Member Services programs offered the Paiute Indian Tribe of Utah. Coordinates collection and processing of claims. Provides backup support for Member Services Manager. Advises Member Services Enrollment Specialist on data entry standards for qualifying members. Assists with medical billing and coding where needed. Adheres to strict privacy policies protecting patient/client information.

Work Schedule:

Monday - Friday; 8:00 AM - 5:00 PM; 1 Hour Unpaid Lunch Break

Job Functions:

Include, but are not limited to, the following:

• Manages and maintains an accurate tracking system for PRC medical/dental invoices, purchase orders, and other areas requiring follow-up.
• Maintains strict confidentiality regarding protected health and personal information as required by HIPAA.
• Assists with PRC data...