Workers Compensation Specialist

Do you have an interest in Workers' Compensation? Love helping patients navigate processes and interacting with a variety of people? Join ROC as a Workers' Compensation Specialist! This position will remain posted until filled.

You would assist patients and representatives regarding Workers Compensation claims, providing excellent customer service while helping to move the Workers Compensation process along. The work you do will impact patients dealing with the complexities of Workers' Compensation. Between obtaining authorizations, managing claims, and connecting with various parties, your work will have a significant impact on our patients. Your work is a vital part of helping our patients and providers, building meaningful relationships along the way.

ROC is expanding with two more operating suites opening the beginning of 2025 as we welcome nine new surgeons to our team. Join our team to be part of the growth and excitement!...

The Workers Compensation (WC) Account Specialist is responsible for account management of applicable workers compensation cases. The WC Account Specialist will verify, secure authorizations as required by insurance carriers, making notification to adjusters to verify cases. In addition, WC Account Specialist will be responsible for Account Receivable (AR) follow-up with the payers to bring accounts to claim resolution. 

Essential Functions: 

• Obtains all required authorizations for patient via internet and/or phone in a timely manner and at times with a sense of urgency; 
• Responds promptly to inquires received from clinics either via telephone, email or tasking; 
• Keeps providers abreast of patient authorization status including approvals and denials; 
• Contacts insurance companies and escalates issues when authorization approvals and claim payments are not received timely; 
...

The Workers Compensation (WC) Account Specialist is responsible for account management of applicable workers compensation cases. The WC Account Specialist will verify, secure authorizations as required by insurance carriers, making notification to adjusters to verify cases. In addition, WC Account Specialist will be responsible for Account Receivable (AR) follow-up with the payers to bring accounts to claim resolution. 

Essential Functions: 

• Obtains all required authorizations for patient via internet and/or phone in a timely manner and at times with a sense of urgency; 
• Responds promptly to inquires received from clinics either via telephone, email or tasking; 
• Keeps providers abreast of patient authorization status including approvals and denials; 
• Contacts insurance companies and escalates issues when authorization approvals and claim payments are not received timely; 
...

The Workers Compensation (WC) Account Specialist is responsible for account management of applicable workers compensation cases. The WC Account Specialist will verify, secure authorizations as required by insurance carriers, making notification to adjusters to verify cases. In addition, WC Account Specialist will be responsible for Account Receivable (AR) follow-up with the payers to bring accounts to claim resolution. 

Essential Functions: 

• Obtains all required authorizations for patient via internet and/or phone in a timely manner and at times with a sense of urgency; 
• Responds promptly to inquires received from clinics either via telephone, email or tasking; 
• Keeps providers abreast of patient authorization status including approvals and denials; 
• Contacts insurance companies and escalates issues when authorization approvals and claim payments are not received timely; 
...