Part-time
Wellness Concierge
IntoMeSea
Santa Monica, california
Position Summary
The Wellness Concierge is a ‘front desk’ client-facing role responsible for managing the front of house operations. This role is pivotal in ensuring a seamless and exceptional experience for our members and guests. The Wellness Concierge will handle calendar management, membership management, member communications, and account recovery.
The Wellness Concierge works in tandem with the AQT (Aquatech Team) to facilitate client experiences and bookings, as well as special events.
Key Responsibilities
- Client Interaction:
- Greet and welcome clients as they arrive at the studio.
- Provide detailed information about services, memberships, and promotions.
- Assist clients with booking appointments and managing their schedules.
- Address client inquiries and resolve any issues promptly and professionally.
- Calendar Management:
- Maintain and update the studio’s...