Unit Receptionist

On call for College breaks, holidays, and when Student Receptionists are sick or need a substitute. Shifts needing coverage will be a combination of the following hours: Tuesdays – Fridays, 9:45am- 5:15pm; Saturdays and Sundays, 11:30am – 5:15pm. Possible additional hours for special events. 

Duties: 

• Attend a three-hour training session upon hire, as well as periodic staff development sessions and meetings.

• Have weekend availability and the ability to come in to work on short notice.

• Speak comfortably with groups and people from diverse backgrounds.

• Be friendly and provide excellent customer service.

• Welcome and inform visitors about exhibitions, and be able to give short introductory tour of current exhibitions (will train).

• Sell catalogs, posters, and cards at the museum gift shop.

• Operate cash register and credit card machine.

• Execute daily cash reports, cash out register, keep...

MAJOR FUNCTION

Provides point of contact interface between patients/clients/other customers and clinical units within health centers in accordance with established the philosophy of the health center; administrative support clerical functions to unit business operations.

ESSENTIAL FUNCTIONS

• Interpret for non-English speaking patients who require Spanish interpretation.
• Listen to the facility staff and orally translate information into the patient’s native language in layman’s term. Translate the information back to the staff requesting interpretation.
• Interprets and translate information including but not limited to the reasons for medical visits, past medical history, family history, giving medical care instruction and providing drug information.
• Consistently greets all patients/clients/customers via telephone or directly in a culturally sensitive, personal and...

MAJOR FUNCTION

Provides point of contact interface between patients/clients/other customers and clinical units within health
centers in accordance with established the philosophy of the health center; administrative support clerical
functions to unit business operations, including but not limited to ESSENTIAL FUNCTIONS.

ESSENTIAL FUNCTIONS

• Consistently greets all patients/clients/customers via telephone or directly in a culturally sensitive,
personal and professional manner.
• Consistently exhibits behaviors which demonstrate concern and consideration for patient/client/customer
needs.
• Consistently processes all patient and business-related documentation including medical records in a
timely and efficient manner while ensuring confidential integrity of patient-related materials.
• Completes patient referral documents and pre-certifications in time frames determined by the Health...