Training and Development Intern

A leading insurance company is seeking a Training and Development Intern to join the Claims Training and Development team in Austin, TX, for a year-long internship beginning Spring Semester 2025. This role offers a unique opportunity to contribute to a project aimed at capturing and preserving organizational knowledge while gaining valuable experience in training and development within a business setting.

Responsibilities

• Interview experienced claims professionals to capture organizational knowledge and best practices.
• Learn and implement the content governance strategy for policies and procedures.
• Shadow the Training and Development team on process creation, implementation, management, analysis, and measurement.
• Provide administrative support during the preparation and implementation of the annual claims trainee program.
• Analyze current processes to identify gaps and areas for improvement in...