Trade Reservations Consultant

Job Summary

Crystal Cruises is seeking highly motivated and experienced candidates to join our Inbound Sales Team. You will join a high-performance team generating revenue by closing cruise sales from inbound calls and capitalizing on all Marketing initiatives. Inbound Sales will primarily work with Travel Partners.

Essential Job Duties

• Meet or exceed established sales goals and conversion standards selling cruises to various destinations along with optional programs such as air, land, hotel & insurance.
• Service incoming phone calls in a professional, courteous, and efficient manner
• Consistently demonstrate a friendly and patient attitude through proper phone etiquette and positive voice inflection while maintaining quick call handling standards.
• Ensure booking details are complete and accurate in accordance with department guidelines; properly notating all bookings ensuring 100%...