Tier II Customer Service Rep

Valley Ridge Home Health is a leading provider of home health care services in the Hospital & Health Care industry. We are currently seeking a Tier II Customer Service Rep to join our team. In this role, you will be responsible for providing exceptional customer service to our clients and ensuring their satisfaction.

As a Tier II Customer Service Rep, you will be the first point of contact for our clients, addressing their inquiries and resolving any issues they may have. You will have a deep understanding of our services and be able to assist clients with any questions or concerns they may have. Additionally, you will collaborate with other departments to ensure a seamless customer experience.

We are looking for someone who is passionate about delivering excellent customer service and has excellent communication skills. The ideal candidate will be a team player, detail-oriented, and able to work in a fast-paced environment.

Responsibilities

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