Tier 1 Help Desk Specialist

Resource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors. Our mission is to deliver exceptional management and technology solutions supporting the protection and preservation of the people and environment of the United States of America.

RMC is hiring for a Tier 1 Help Desk Specialist to support our customer at NIWC LANT in NOLA. The selected applicant will work with a team of highly talented individuals supporting RDT&E network connected and standalone laboratories. The selected applicant will work as part of an integrated team including system administrators, network engineers, service desk analysts, and other personnel. The help desk specialist will troubleshoot access issues such as password resets and VPN (Virtual Private Network), as well as troubleshoot issues with Microsoft Office Suite, Windows 7/10, printers and networks.

Requirements

Provide Help Desk support...