Technical Support Trainee - work remote, no experience needed

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across Europe. We are thrilled to announce an opening for a Technical Support Trainee to join our team. This is a fantastic opportunity to start your career in technical support, with the option to work remotely. No prior experience is required; we are looking for motivated individuals eager to learn and grow in a supportive environment. If you have a passion for technology and customer service, we encourage you to apply!

Responsibilities

• Assist customers with basic technical inquiries and support requests via phone, email, and chat.
• Learn to diagnose and troubleshoot technical issues related to our products and services.
• Document customer interactions accurately in our support management system.
• Receive training on product features and best practices to enhance customer support.
• Work...