Technical Support Intern

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Director, Technical & Scientific Support Division (Internal Promotion, July 2024

Ripple Effect

Rockville, maryland

Are you passionate about supporting federal biomedical research programs? Do you excel at building teams, mentoring, and project planning?

Join our dynamic leadership team at Ripple Effect as the Director for the Technical & Scientific Support Division. In this role, you will lead and develop teams of highly technical and scientific staff, manage government contracts, provide exceptional customer service to our clients, and grow the division. You will collaborate with our government clients to understand their needs and provide them with #worksmarter solutions.

If this position sounds of interest, there’s a place for you here at Ripple Effect! We are a diverse, progressive, and engaging work environment. We offer a multitude of incentives to customize your work experience to your lifestyle.

General Information

Job Code: SHR-AM-06X
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Full-time

Technical Support Intern

CoreSite

Denver, colorado

As a member of the company’s Information Technology team, the Technical Support Intern provides a broad range of support for associated teams and end users. A primary role for the Technical Support Intern is to assist the Technical Support Specialists with various IT tasks in our Headquarters in downtown Denver to assist end users with computer, printer, phone systems, and basic support for enterprise end user needs. This role will work part time, about 20 hours per week, for a 6-month internship period.

Duties:

Assist team in providing support to end users.
Assist with computer/peripheral inventory, organization, shipping, receiving, data entry, deskside support, and other general IT tasks.
Assist team support internal customers who are experiencing operational, hardware, application or network connectivity problems with their computer and phone...

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