Systems Engineer (ServiceNow)

KDA Consulting is a Disabled Veteran, Woman-Owned, Certified Disadvantaged Small Business, comprised of a diverse team of professionals driven to tackle the demanding National Defense and Intelligence challenges through IT solutions.  We emphasize teamwork and focus on achieving goals to complete deliverables efficiently, on-time, and under budget. 

We are currently seeking a Systems Engineer – Expert (ServiceNow) to join our team.

Primary Job Duties

·        Designing and developing solutions that leverage ServiceNow modules like ITSM, ITBM, and Knowledge

·        Evaluating the existing systems and propose recommendations (including software development, integration and test)

·        Communicating effectively with technical and managerial staff to answer questions relating to the...

Years of Experience: 4+ years of prior relevant experience.

Education Requirements: Bachelor’s degree; Experience may be accepted in lieu of a degree

Position Description: The Systems Engineer is responsible for working within a fast paced, Agile team to support the design and deliver new infrastructure as code automated test functionality and support existing frameworks in the AWS Cloud. This position would support design and deployment of new automated capabilities for end users located at Scott AFB/Fort Meade. Specific tasks would include documenting and understanding the as-is processes, developing detailed business process descriptions and performance requirements, and measuring the deployed automation against productivity metrics to demonstrate success. To accomplish these goals, the successful candidate will demonstrate strong deductive reasoning, attention to detail, persistence, patience,...