Sr. Technical Consultant

JOB OVERVIEW

Title: Sr. Technical Consultant OR Sr. Developer (ServiceNow)

Job type: Full time and Permanent

Skills: ServiceNow SecOps + CMDB

Other requirement: Active Clearance (Secret or Top Secret)

Location: Hybrid in Hampton Roads or Boston area (must live in this area)

Travel: 2 days onsite work

JOB DESCRIPTION

Company Description

Welcome to RecRoot, your premier staffing and recruitment partner. We believe in collaborating with you to achieve your career goals and operate on the principles of trust, progression, and evolution. Our mission is to find relevant talent and place them in...

The Acoustic DemandTec Senior Technical Consultant performs a key role in driving the health, retention, and growth of Acoustic clients, by providing day-to-day solution expertise and guidance.

What You’ll Do

• Provides enablement to partners and end customers.
• Supports paid and unpaid Account Management hours.
• Provides solution expertise and guidance including identification and mitigation of issues & risks.
• Leads business process discovery and design, and change management requests Responsible for project management, timelines, deliverables, and status reporting Supplements customer resources with expertise on the configuration and continued use of DemandTec products.
• Assist and provide input for creating / delivering 'self-help' materials for customer usage.
• Provides input to QBRs and delivers updates when required.

Requirements

The Essentials

• Expert knowledge of...