Sr Salesforce Developer / Architect

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IT Help Desk Technician

Pierce Technology Corp

Alpharetta, georgia

• Receive, prioritize and respond to incoming Service Desk requests in accordance with established service-level agreements (SLAs) • Utilize your comprehensive knowledge of computer hardware, software, mobile devices, printers, and other technology tools to troubleshoot, diagnose, and resolve complex issues. Provide high-quality end-user support while adhering to established operational and procedural measures • Manage user and device event tracking through global ticketing system • Collaborate closely with our esteemed executives, acting as their trusted technology advisor. Understand their unique needs and deliver solutions that enhance their productivity and effectiveness. Maintain a customer-centric approach to all interactions and foster strong relationships with the executive team • Provide technical and troubleshooting assistance related to MS Windows/Office and other desktop applications • Source computer hardware including devices, peripherals, and equipment, and ...


Mfg Equipment Maintenance Technician


Austin, texas

This is position is responsible for the care, maintenance, and repairs of plant utility equipment and systems in a cGMP manufacturing environment for dietary supplements and cosmetics. Coordinates and performs ongoing preventive and corrective maintenance on various process equipment and critical utility systems in the plant.


Job Duties and Responsibilities

  • Perform repairs on facilities' equipment when it malfunctions: failure diagnosis, analytical trouble-shooting to determine root cause, tear down, repair, and restore operation to a minimum of inconvenience to a served area.
  • Perform preventative maintenance required for all equipment as defined in SOPs in order to keep equipment operating at a high level of quality and reliability. Performs a predefined portion of that maintenance and coordinates/monitors the remaining portion of such preventative maintenance completed by external contractors. Provides...
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