Solutions Support Technician (24-070)

CTI is seeking an accomplished and knowledgeable Solution Support Technician to join our team. As a Solution Support Technician, you will not only play a crucial role in providing training and support to end users but will also be a subject matter expert in the TAK family of systems, Joint Fires, and Joint operations. Your expertise will guide the development of software, ensuring it meets the unique requirements of end users.

Responsibilities include but are not limited to:

• As a Solution Support Technician, you will be responsible for providing customized training and efficient support to end-users, ensuring they can effectively utilize our products. Key duties include:
• Develop and deliver tailored training programs to end-users, ensuring comprehensive understanding and effective use of our products.
• Capture and document essential feedback on product issues and communicate these insights to developers for resolution.
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