ServiceNow Architect

Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, drive to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and positively impact our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem-solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and effective solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.   

IT Concepts, Inc. (ITC) is seeking an experienced ServiceNow Architect to lead and support the development of IT Service Management (ITSM) related functions to support our VA End-user Support Operations and Monitoring (ESOM) Business Operations contract. The ideal candidate will bring...

As a ServiceNow Technical Architect, you will join a dynamic team in a fast-paced environment, dedicated to helping clients solve complex issues and achieve exceptional results. You are a self-driven professional who excels at driving successful implementations and maximizing the value of our ServiceNow platform. In this critical role, you will play a key role in designing, developing, and implementing innovative ServiceNow solutions to streamline operations and improve user experience across the organization. You will leverage your deep understanding of ServiceNow functionalities and best practices to create customized solutions that meet specific business needs. 

Responsibilities: 

• Lead the planning, execution, and deployment of ServiceNow technical and consulting services across the HRSD modules. 

• Partner with business stakeholders to understand their requirements and translate them into technical...