Service Project Engineer (Flex/Hybrid)

New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure development through NFI Infrastructure Solutions™, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available at www.newflyer.com.

POSITION SUMMARY

Responsible for enhancing product quality and ensuring the reliability of bus fleets through warranty services. Aim to minimize service incidents and increase Mean Distance Between Failures (MDBF). Utilize failure and warranty data analysis to identify key improvement areas, collaborating with cross-functional teams to drive effective changes.

WHAT YOU WILL DO: 

• Identify and address potential risks in product design by establishing and maintaining metrics to monitor failure trends...