Service Operations Coordinator

Our Platform Services division is seeking an experienced Operations Coordinator to support a high-profile government contract. This hands-on position will focus on maintaining customer satisfaction and relationships between internal team members and stakeholders. The ideal Operations Coordinator will have experience managing schedules, ensuring accurate data, and providing solutions for process improvement.

Please note: This position is under a Monday to Friday work schedule with occasional on-call requirements throughout the week to include weekend and holiday coverage.

Key Responsibilities

• Communicates with multiple internal (program, corporate) and external (customer) stakeholders to identify requirements
• Facilitate customer satisfaction surveys and provide results to primary stakeholders
• Act as an internal escalation point for Service Support representatives
• Verify accuracy...

Are you passionate about social justice and seeking a different kind of Operations Coordinator position, one that combines project management, data entry, administrative support, and technology with an awesome team? If so, UCP Oregon might have the perfect opportunity for you!

UCP Oregon helps adults who experience disabilities to live the life of their dreams—whether that’s living independently, working in a great job, or pursuing their interests and hobbies.

UCP Oregon is currently seeking an Operations Coordinator who will work on the Employment Services team.  This department works to support individuals to pursue and excel in competitive employment.  Our services include Career Exploration, Job Search and development and job coaching.

As the Operations Coordinator you will work closely with the Employment Director, Program Manager, Direct Support Professionals to streamline and implement administrative processes in the...

The Operations Coordinator is responsible for the service delivery coordination and administrative functions for workshop service orders. Ensures compliance with contractual obligations. The Operations Coordinator is tasked with effective and timely management of the service work order for the Service Team.  In addition, the person in this role is responsible for assisting in the documenting of processes and initiating process improvements while ensuring quality control, expedient and efficient productivity. Review of accurate technical reporting by workshop staff. This role will especially be focused on identifying continuous improvement processes, and support in developing guiding the assigned workshop staff members, including cross-training and individual employee growth plans and learning.

Essential Duties & Responsibilities:

• Responsible for opening service work orders and maintaining communication with service manager and other...

Job Summary: The Operations Coordinator is responsible for the service delivery coordination and administrative functions for workshop service orders. Ensures compliance with contractual obligations. The Operations Coordinator is tasked with effective and timely management of the service work order for the Service Team.  In addition, the person in this role is responsible for assisting in the documenting of processes and initiating process improvements while ensuring quality control, expedient and efficient productivity. Review of accurate technical reporting by workshop staff. This role will especially be focused on identifying continuous improvement processes, and support in developing guiding the assigned workshop staff members, including cross-training and individual employee growth plans and learning.

 Job Details: 

• Work Location: Motor Services Hugo Stamp, 3305 SW 3rd Ave, Fort...