Service Manager for an MSP

Service Manager Job Expectations:

• Embrace and foster the ONE 2 ONE culture by wholeheartedly embracing our vision, mission, and core values.

• Deliver an exceptional 5-Star experience to our existing and potential customers.
• Adhere to all company processes, expectations, policies, and procedures.
• Thoroughly utilize the company CRM system, quoting software, and any other programs according to your training and instructions.
• Work independently, maintain productivity, be proactive, forward-thinking, and always keep the company's profitability in mind as an integral member of the team.
• Stay updated on training and industry standards by attending relevant webinars, seminars, conferences, and vendor training.
• Represent ONE 2 ONE in the community through participation in events such as conventions, networking events, and as directed by management.
• Collaborate and communicate effectively with...

Service Manager Job Expectations:

• Embrace and foster the ONE 2 ONE culture by wholeheartedly embracing our vision, mission, and core values.

• Deliver an exceptional 5-Star experience to our existing and potential customers.
• Adhere to all company processes, expectations, policies, and procedures.
• Thoroughly utilize the company CRM system, quoting software, and any other programs according to your training and instructions.
• Work independently, maintain productivity, be proactive, forward-thinking, and always keep the company's profitability in mind as an integral member of the team.
• Stay updated on training and industry standards by attending relevant webinars, seminars, conferences, and vendor training.
• Represent ONE 2 ONE in the community through participation in events such as conventions, networking events, and as directed by management.
• Collaborate and communicate effectively with...

Teramind is a hybrid, global workforce building the next-generation Insider Risk Management and User Behavior Analytics platform.

Join our team of innovators who are redefining insider risk management through cutting-edge technology. More than 10,000 organizations across the globe have used Teramind to mitigate insider threats and protect their sensitive company data with the most robust, enterprise-grade software on the market.

As a global team, Teramind embraces an inclusive and flexible work environment and team culture. We win together, learn from each other and respect each other while delivering best-in class security solutions.

About the role
We are seeking a VP of MSP with proven leadership experience at the VP or Senior Director level in MSP/MSSP partner management, ideally within a high-growth cybersecurity company. The ideal candidate will have a deep understanding of the cybersecurity landscape, particularly within MSP/MSSP...

Delaney Computer Services, Inc., based in Mahwah, NJ, specializes as a Managed IT Service Provider (MSP) with an emphasis on Cybersecurity for small businesses within the finance, insurance, and other compliance-driven industries in the NJ/NY metro area, catering to companies with 10-100 employees. We are currently seeking a highly organized, personable, and technologically savvy individual who is focused on growing our sales, client relations, and supporting our sales operations. The role entails engaging with our managed IT clients to manage the renewal process and facilitate the acquisition of new IT equipment, in alignment with the renewal of their MSP contracts.

Key Responsibilities

• Be the go-to person to receive, respond to, vet, and action inbound sales leads
• Handle customer satisfaction issues related to accounts and ensure the quality of existing relationships. Become a trusted resource for our clients.
• While...

We are a leading Managed Service Provider (MSP) specializing in delivering comprehensive IT solutions to businesses of all sizes. Our company is committed to providing exceptional technology services that empower our clients to thrive in today's digital landscape. As we continue to expand, we are seeking a talented and experienced Solutions Architect with expertise in Microsoft Azure to join our dynamic team.

As a Solutions Architect at our MSP, you will play a pivotal role in designing and implementing customized IT solutions for our diverse client base. Your deep understanding of Microsoft Azure, combined with your broad technical expertise, will enable you to architect and deliver innovative solutions that address our clients' unique business requirements. You will collaborate closely with our sales, engineering, and operations teams to ensure the successful implementation of scalable and secure solutions.

Responsibilities:

• Collaborate with the sales team...