Service Desk Manager

iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a skilled and experienced IT Service Desk Manager to join our Consulting team. iT1 has been ranked as one of Arizona’s Best Places to Work for the past 11 years running in the Small Business category. This role is an exciting opportunity to continue your career in the IT consulting and managed services world. You will be exposed to many of the top technology offerings in the market and can work with some of the most talented engineers in the country.

The IT Service Desk Manager is centered on managing and driving productivity for the end user support team. This position requires strong leadership skills, technical expertise, and a customer-focused approach to service delivery. This is a hands-on position, and the Manager should possess excellent customer service skills and motivate technical teams to achieve performance objectives and develop people and process for continuous...