Service Delivery Manager

Our vision is to be the source of truth in global supply chains. To achieve this, we work with some of the world’s largest and most valuable brands to support their ESG commitments, reduce the risk of fraud and unethical practices, and protect their reputations. As a global leader in product verification, we have locations in Auckland, Dunedin, London, Singapore and Washington, D.C.

In simple terms, Oritain collects samples for a growing database of products. This evolving database of geographically significant sources provides reference data for both genuine and risk origins. We then use these samples to establish a fingerprint of origin and compare the results of unknown samples against these to verify provenance. Doing this increases our clients' value by effectively identifying fraudulent behaviour in their supply chain. Our Service Delivery Managers are pivotal to the success of our delivery services.

Are you someone who loves making sure things run smoothly...

As a Service Delivery Manager you can expect to…

• Work with a long tenured, highly experienced, collaborative, supportive, and a fun goal-oriented team
• You will be taking part in an exciting work environment with some of the best and most experienced Dynamics 365 Functional and Technical Consultants in the business.  
• Be responsible for delivery and management into strategic live client accounts within the Customer Care team
• Handling multiple projects/tasks simultaneously
• Understanding change management
• Build strong relationships with clients and partners
• Prioritize tasks and communicating commitments with clients & team members
• Work in a highly collaborative team environment
• Travel to client-site when necessary

You’re great at…

• Developing strong functional, analytical, presentation, documentation, training and interpersonal...

About us:

Our vision is to be the source of truth in global supply chains. To achieve this, we work with some of the world’s largest and most valuable brands to support their ESG commitments, reduce the risk of fraud and unethical practices, and protect their reputations. As a global leader in product verification, we have locations in Auckland, Dunedin, London, Singapore and Washington, D.C.

In simple terms, Oritain collects samples for a growing database of products. This evolving database of geographically significant sources provides reference data for both genuine and risk origins. We then use these samples to establish a fingerprint of origin and compare the results of unknown samples against these to verify provenance. Doing this increases our clients' value by effectively identifying fraudulent behaviour in their supply chain. Our Service Delivery Managers are pivotal to the success of our services.

Are you someone who loves...

Position Summary: 

Manage the Bristol Global Mobility’s Service Delivery Team, including all daily aspects of Service Delivery, team development, caseload management, internal communication, and overall team functions. Possess knowledge and understanding, to facilitate involvement with the corporate Client on day-to-day transactions, issue resolution, and policy administration, working in conjunction with the Director of Service Delivery.  

Requirements

Essential Duties and Responsibilities include the following:

• Foster a spirit of teamwork and unity among team members.
• Manage Associate Mobility Advisors and Mobility Advisors including Frequent 1:1s, ongoing training and coaching communication of company goals and implementation of new or updated processes
• Prepare and conduct recurring performance reviews for Associate Mobility Advisors and Mobility...

Location: United States Client Office (Onsite)

Onsite Locations Available: California (Fremont), Georgia (Atlanta), Colorado (Denver)

This position requires you to be on-site five times per week.

Salary: Up to $160K base + 15% performance bonus DOE & Geographic Location

A little bit about us:

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale.

About the Role:

The Service Delivery Manager (SDM) for Application Support is responsible for the end-to-end...

This position can be remote from anywhere in the USA.

Position Summary: 

Manage Bristol’s Global Service Delivery Team, including all daily aspects of Service Delivery, team development, caseload management, internal communication, and overall team functions. Possess knowledge, understanding, and involvement with the corporate client on day-to-day transactions, issue resolution, and policy administration, working in conjunction with the Director of Global Service Delivery.  

Essential Duties and Responsibilities include the following:

• Foster Bristol’s culture of Connect vs Control within the Service Delivery Team. 
• Foster a desire to lead people through curiosity, empathy, and compassion.
• Manage Associate Mobility Advisors, Mobility Advisors, and Team Leads including frequent 1:1’s, ongoing training and coaching, communication of...

SERVICE DELIVERY MANAGER, ORITAIN GOVERNMENT SERVICES (OGS) 6-MONTH FIXED TERM CONTRACT (W2)

About us 

Oritain is the global leader in scientifically verifying origin, notably in the cotton/textiles, food and pharmaceutical sectors. We exist to protect the reputations of our customers and US borders by identifying and mitigating well-known risks in global supply chains. Sustainability isn’t just about tackling climate change; it represents a growing conscience around our actions and the impact they have on people, animals and the planet. The personal, professional and governmental move to sustainable practice is driven by a desire to change our impact on the world. Still, we can’t do this without knowing the certainty of our actions.

In simple terms, Oritain collects samples for a growing database of products. This evolving database of geographically significant sources provides reference data...

ACS International Resources (ACS) / Inspiroz is seeking a dedicated Service Delivery Manager (SDM) to join our team.  As an SDM, you will play a crucial role in leading our on-site team members and ensuring the successful delivery of our IT services to our schools and corporate clients.   

Working under the supervision of our Senior Director of Service Delivery, you will manage on-site resources, interact regularly with our remote technical support team, and be responsible for delivering excellent service to our partners. 

If you have a deep understanding of IT services, a passion for education and technology, and proven experience in team leadership, take the next step in your career, and apply today! 

Job Duties (include but not limited to): 

Team Management and Partner Satisfaction 

• Lead and manage School (STS) and Business Technology Specialists...

ACS International Resources (ACS) / Inspiroz is seeking a dedicated Service Delivery Manager (SDM) to join our team.  As an SDM, you will play a crucial role in leading our on-site team members and ensuring the successful delivery of our IT services to our schools and corporate clients.   

Working under the supervision of our Senior Director of Service Delivery, you will manage on-site resources, interact regularly with our remote technical support team, and be responsible for delivering excellent service to our partners. 

If you have a deep understanding of IT services, a passion for education and technology, and proven experience in team leadership, take the next step in your career, and apply today! 

Job Duties (include but not limited to): 

Team Management and Partner Satisfaction 

• Lead and manage School (STS) and Business Technology Specialists...

Founded in 2011, Toyota Tsusho Systems US, Inc. (TTS-US) is a global technology company that develops and provides cybersecurity and technology services, and builds solutions focused on defending critical networks. Based in Plano, Texas TTS-US, a Toyota group company, has rapidly transformed itself into a technology and mobility establishment and a leading provider of IT security, including network security, endpoint security, cloud security, cloud workload, mobile security, data security, and security management in addition to threat intelligence, and cyberattack response services.

Summary:

 Sr. Network Operation Engineer (Bilingual Japanese) will need to manage all aspects of the network operations including vendors and partners to achieve goals on network operation services with an enthusiastic willingness to contribute. The Sr. Network Operation Engineer must have rich experience managing enterprise networks, architecture design,...

Position: Service Delivery Manager

Company: ACS International Resources/Inspiroz

Location: Greater Philadelphia Area

ACS International Resources (ACS) / Inspiroz is seeking a dedicated, detail-oriented Service Delivery Manager (SDM) to join our service delivery management team.  As an SDM, you will play a crucial role in leading and ensuring the successful delivery of our IT services to our schools and corporate clients.  Working under the supervision of our Senior Director of Service Delivery, you will interact regularly with our remote technical support team, on-site technicians, and various key client contacts.

If you have a deep understanding of IT services, a passion for education and technology, and proven experience in client relationship management and team leadership, take the next step in your...

Inspiroz is seeking a dedicated, detail-oriented Service Delivery Manager (SDM) to join our service delivery management team.  As an SDM, you will play a crucial role in leading and ensuring the successful delivery of our IT services to our schools and corporate clients.  Working under the supervision of our Senior Director of Service Delivery, you will interact regularly with our remote technical support team, on-site technicians, and various key client contacts.

If you have a deep understanding of IT services, a passion for education and technology, and proven experience in client relationship management and team leadership, take the next step in your career, and apply today.

For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support.  Inspired by our core...

Position: Service Delivery Manager

Company: ACS International Resources/Inspiroz

Location: Greater Philadelphia Area

ACS International Resources (ACS) / Inspiroz is seeking a dedicated, detail-oriented Service Delivery Manager (SDM) to join our service delivery management team.  As an SDM, you will play a crucial role in leading and ensuring the successful delivery of our IT services to our schools and corporate clients.  Working under the supervision of our Senior Director of Service Delivery, you will interact regularly with our remote technical support team, on-site technicians, and various key client contacts.

If you have a deep understanding of IT services, a passion for education and technology, and proven experience in client relationship management and team leadership, take the next step in your...

Inspiroz is seeking a dedicated, detail-oriented Service Delivery Manager (SDM) to join our service delivery management team.  As an SDM, you will play a crucial role in leading and ensuring the successful delivery of our IT services to our schools and corporate clients.  Working under the supervision of our Senior Director of Service Delivery, you will interact regularly with our remote technical support team, on-site technicians, and various key client contacts.

If you have a deep understanding of IT services, a passion for education and technology, and proven experience in client relationship management and team leadership, take the next step in your career, and apply today.

For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support.  Inspired by our core...

Company Profile 

At Sand Cherry Associates, we excel in the design and delivery of strategic customer-centric initiatives through digitally-native, data-empowered solutions.  Our client’s confidence in us is centered on exceptionally skilled, high-energy talent working with the support of the full Sand Cherry team.  Finding the right match for this role is a critical aspect of continuing that success.  

Overview 

This role is responsible for providing Project Management support to resolve high priority customer orders held up for various network related delays (For example; Capacity, Network Build-Outs, ISP hub collapse).  Track and manage all orders holistically between the Customer Facing PMs and other PMs driving network issue resolution.  Act as primary point of escalation for orders that run into network delays....

Job description

U.S. Federal Solutions, Inc. (USFS) is a management consulting firm with offices and staff in the DC metro area. USFS offers competitive salaries and the full suite of employer-paid benefits including a 401k Plan with employer-matching contributions. USFS was founded in 2010 and provides strategic planning, performance management, program management, and administrative support services to federal and state governments.

We are seeking a talented individual to join our growing business. This person will be a part of our Service Delivery team and will provide tertiary support to our Business Development and Talent Acquisition teams.

Requirements

We are seeking a talented individual to join our growing business. This person will be a part of our Service Delivery team and will provide tertiary support to our Business Development and Talent Acquisition teams....

• Develop and manage processes designed to Recruit, Train, Coach, and Retain driver and support staff ensuring adequate workflow and synergies
• Develop and refine an exceptional experience for customers taking delivery 
• Proactively mediate and resolve any customer concerns or escalations
• Help control expenses, including staffing, supplies, and services
• Develop and implement safety programs focused on both driving, lifting, and handling
• Conduct routine audits of delivery staff to ensure minimum service standards are being met
• Evaluate and document work performance of assigned personnel and conduct routinely.
• Meet routinely with delivery personnel to communicate issues, new processes, and concern
• Work with Warehouse Operations manager to routinely improve product flow from warehouse floor to delivery units
• Continually review and amend delivery staff job description as deemed necessary
...

Manager – FOAXIAL DevCo-as-a-Service (DaaS) – Engineering Delivery Operations 

Are you an experienced engineer with a passion for driving excellence in project execution? If you have a background in engineering delivery and thrive in overseeing operational aspects, we invite you to join our dedicated team working on the FOAXIAL DevCo-as-a-Service accelerator for First-of-a-kind (FOAK) projects. 

Program Overview

FOAXIAL, delivered by Deep Science Ventures (DSV) and its partners, aims to prepare the teams developing key decarbonization technologies for their FOAK onto nth-of-a-kind projects. Collaborating with a global network and key EPCs, corporates, and philanthropy, we aim to facilitate emissions reductions in select industrial sectors by accelerating later stage startups and providing them the operational, financial, and partnerships support to succeed. 

Position Overview

We're in search of a seasoned Engineering Delivery...