Senior Post-Sales Machine Learning Engineer - US Remote

At Hugging Face, we’re on a journey to democratize good AI. We are building the fastest growing platform for AI builders with over 5 million users & 100k organizations who collectively shared over 1M models, 300k datasets & 300k apps. Our open-source libraries have more than 400k+ stars on Github.

About the Role

As an early member of Hugging’s Face’s Success team, your goal will be to grow accounts, focusing on larger companies: reducing the likelihood of churn and more importantly upselling to larger services engagements by making recommendations to the decision makers, typically directors of data science and their internal customers. While MLEs in the success team focus on the delivery of the services working hand in hand with the customer data scientists and machine learning engineers, the Senior Post-Sales ML Engineer will engage with the customer leads and managers to maintain awareness of the value and discuss business problems...