Senior Engagement Manager

The Senior Engagement Manager (SEM) is responsible for managing the successful deployment of the solution, acting as the primary client contact for services, handling any issues arising, escalating as appropriate, providing status reporting to all stakeholders and maintaining high levels of client satisfaction.

This position will work remotely and must be located in the United States.

• Single point of contact and escalation for multiple large and complex client engagements
• Lead project teams throughout the delivery process
• Partner with the Sales team and client to understand the services to be delivered
• Facilitate solution workshops and assist the client with product requirements
• Manage the scope, schedule, budget, risks, issues, changes, resourcing, and other project functions
• Mentor team members to achieve the services objectives
• Identify gaps in solution delivery and propose solutions...

Title: Senior Manager of Marketing and Fan Engagement, DRL

Location: Remote - US (with some in-person meetings at NYC HQ)

Hours: Full-time

About Infinite Reality:

Infinite Reality (iR) is an innovation company powering the next generation of digital media and ecommerce through AI and immersive technologies. iR’s virtual worlds enable brands and creators to fully control how they distribute content, engage audiences, and monetize their creations while acquiring more powerful data on their customers. With deep expertise in Hollywood production, Web3 and XR, iR is redefining the infinite possibilities of connected digital environments in the modern age. iR’s portfolio of brands includes the spatial computing and AI platform, Infinite Reality Engine, the world’s premier, professional drone racing property, Drone Racing League, XR production facility Thunder...