Senior Director, International Managed Services

Mandate:

Reporting to the Vice President of TradeAid, the Senior Director of International Managed Services is responsible for supporting Control Tower management. This involves managing and maintaining the customer's existing services, including worldwide purchases and carrier implementations across all modes of transportation. Additionally, the candidate will oversee various projects related to new scopes, legislation/regulations, and cost savings while monitoring continuous improvement.

Other responsibilities:

• Build rapport and lead change management with all stakeholders (internally and externally).

• Maintain all project-related documentation, including project plans, process flows/VSMs, resource requirements, and business cases, and ensure the delivery of projects on time, with high-quality solutions.

• Track and report project financials (budgeted vs. actual) for allocated resource hours...